Clay Factory Inc logo

Close this Window

Terms for Online Sales

Products, Prices and Terms are subject to change without notice.


Payments

Our company name with PayPal is:

order@clayfactory.net

Payment in U.S. currency only via Pay Pal . PayPal excepts Visa, Mastercard, Discover, and American Express.

(You don't have to have a PayPal account to use it)

We can also send PayPal invoices to you. Write your order in an Email and send it to:

order@clayfactory.net

We accept checks and money orders, too.

We wait 2-3 weeks for checks to clear before shipping your order.

Sorry, no COD orders

Back Orders:

In the event we do not have what you ordered, we will ship it when it comes in.

You may cancel the item(s) if you wish and reorder at another time.

If it will be longer than 30 days, we will submit a refund to you.


Privacy

We do not give out any information.

Cookies on the web are used for tracking what pages are viewed. No personal information about you is collected


Shipping

We ship Monday - Thursday. Usually with in 1-7 working days.

Adding to orders may or may not be possible. Additions will most likely be treated as a separate order. 

We ship UPS and USPS.

We use flat rate shipping charges. This includes all 50 U.S. States

$.01 - $49.99 = $10.00

$50.00 - $99.99 = $12.00

$100.00 - $124.99 = $14.00

$125.00 - $149.99 * $15.00

$150.00 + FREE shipping

All orders are normally shipped via UPS ground (or USPS only as needed)

Other options for UPS are Next Day Air, 2nd Day Air, and 3 Day Select.

These services are available at an additional charges, based on carriers current rates. If you need one of these faster services,

Please let us know by Email at the same time your order is sent. We will respond back, as soon as possible, with the additional shipping charges.

You must make the additional payment before your order will be shipped.

For more information about UPS current rates, see the UPS web site

The actual charges may not be the same, as UPS has a fuel service charge and rural delivery charges.

We take packages once a week, to the Post Office.


Returns

Returns are subject to a 20% restocking fee. Return authorization number is required.

Shipping charges are not refundable.

Unauthorized returns will be refused, and additional charge backs will apply.


Errors in pricing on shopping cart

You will be notified if the pricing is not correct in either direction. We will send you a notice

of the addtional charge or a refund will be issued if needed.

We reserve the right to cancel that particular item(s) and issue a refund.

Please let the webmaster know if you find any discrepancies in the shopping cart.

Webmaster

Last update 09-10-10

All rights reserved by Clay Factory, Inc©1997-2011